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Privacy Policy

Privacy Policy

This privacy policy explains how Cultural Explorations handles personal data in connection with its website, booking requests, and guided culinary and market tour services. It applies to information collected through the site and through related communications and service arrangements.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
User Rights

Your Rights

Subject to applicable law, you may request access to the personal data we hold about you, ask for correction of inaccurate information, and request deletion where retention is no longer required. You may also object to certain processing or ask us to limit use in appropriate circumstances.

Available rights depend on the nature of the request and any legal or contractual limits.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the information or action you are requesting. We may ask for reasonable verification details before responding. If a request cannot be fully granted, we will explain the reason where required by law.

We may need to verify identity before acting on a request.
Data Retention

Data Retention

We keep personal data only for as long as needed to manage inquiries, confirm bookings, provide the requested service, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where feasible.

Retention depends on the purpose for which the information was collected and any legal recordkeeping duty.
Policy Updates

Changes to This Policy

If we make material changes to this privacy policy, we will update the posted version and may provide additional notice where appropriate. The revised policy will apply from the effective date shown on the website or from the date it is otherwise made available.

We review this notice when our practices or legal obligations change.
Processing Purpose

How We Use Data

We use personal data to respond to inquiries, manage reservations, confirm dates and group details, collect and review dietary information, coordinate meeting points, process payments, communicate about route and tasting arrangements, provide the guided experience, handle follow-up messages, maintain records, improve service quality, and meet legal obligations. We may also use limited technical data to secure the website, prevent misuse, and understand general site performance.

Processing is limited to the operational needs of the website and tour service.
Data Sharing

Service Providers and Partners

We may share personal data with service providers that help us operate the website, process payments, manage communications, or support booking administration. Where a tour requires coordination with a venue or local service partner, we may share only the information needed to confirm the arrangement, such as booking details or dietary notes. These recipients are expected to use the information only for the assigned purpose.

Operational recipients are used only to support booking, payment, and website functions.
Legal Basis

Legal Disclosure

We may disclose personal data when required to comply with applicable law, lawful requests, court orders, or regulatory obligations. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the rights, safety, or security of our business, users, or others.

Legal disclosures are limited to what is necessary for compliance or protection of rights.
Data Category

Data We Collect

We may collect identification details, contact details, booking information, dietary preferences, group size, meeting point details, payment-related records, communication content, and limited technical data such as device or browser information. Where needed for a tour, we may also process information you provide about accessibility needs or route suitability so we can confirm whether a specific experience can be arranged.

The categories collected depend on booking, inquiry, and tour participation activities.
Collection Source

How We Collect Data

We receive data when you submit a request, make a booking, communicate with us, provide dietary or route-related information, or complete payment steps. We may also collect data automatically from your browser or device when you visit the website, and we may receive limited booking or payment status information from service providers involved in processing the transaction.

Information is obtained directly from users and from routine website and booking interactions.
Cookie Type

Cookies We Use

Our website may use essential cookies to support core functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for website operation and service improvement.

We use only standard cookie categories needed for operation, measurement, and preference handling.
User Control

Cookie Controls

You may manage or block cookies through your browser controls and, where available, any site-level preference tools. Essential cookies may still be needed for basic website operation, security, and form handling. If cookies are disabled, some booking or inquiry features may not work as intended.

Cookie settings can usually be adjusted in the browser, though some site functions may be affected.

Contact Information

Email contact
[email protected]
Telephone contact
+92 342 5343008
Postal address
9, 5, Lahore, 54000, PK
Privacy contact
Use the contact details below for privacy questions, access requests, or correction requests.
Contact Page